The course, entitled ‘Introduction to Interior Service’, has drawn on the long-term experience and knowledge of subject-matter experts from luxury yachting and luxury cruise line sectors, and has been developed in partnership with UK-based training brand Marlins, which specialises in interacting e-learning content development.
“From teaching experience, the best way to ensure information is assimilated is by giving relevant and essential facts using enjoyable and dynamic learning tools. This is exactly what our ‘Introduction to Interior Service’ course offers, having synergised yachting expertise with the pedagogical skills of a leading maritime training provider,” explained The Crew Network crewing manager Louise Cailbourdin.
Course content is aimed at interior crew who are new to the superyacht industry and through a range of modules portrays a picture of yachting life and associated interior duties, including housekeeping, types of table service, flower arranging, sommeliery and hygiene. It takes, on average, seven hours to complete the course and concludes with a final assessment, upon which successful individuals will receive a certificate of completion.
Kati Tarro, a superyacht stewardess, praised the layout and organisation of the course. "It is user-friendly and easy to follow," she said. "Clear objectives and a progression bar are really helpful for keeping track. I do think this course is beneficial for new stewardesses entering the industry.”
Joey Meen, director of training and certification at the Professional Yachting Association (PYA), agreed and added: “As a programme it offers a great insight into the level of knowledge required on board for new interior crew. It’s a great modern-day information guide with the added value of fun interactive elements.”