Image forYachtCloud launches TrueSync

Smart, reliable and fast Email for Superyachts

YachtCloud, technology and media-hosting specialists for the superyacht and yachting industries, are delighted to announce the launch of TrueSync - a truly unique Email solution capable of meeting the digital demands of superyacht owners. TrueSync joins YachtCloud’s growing range of innovative products and professional services for AV and IT systems. 

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Why is there a need for a yacht-specific Email solution?

Typical yacht email installations consist of one server, based either on board or on shore. Every time the Captain, chief of staff or a crew member connects to their email they need to connect to this one server, whether that is from shore to yacht or yacht to shore. High volumes of email traffic, use and communication put significant strain on the internet / data connection which is of particular importance for the yacht. Valuable connection data needs to be allocated to the email traffic resulting in it not being available for other technical system requirements. This can be inefficient, not cost effective and makes the sending and receiving of emails slow. Furthermore, should the yacht lose internet connectivity for a period of time, email communication is, in most cases, no longer possible.  Any users who are on shore are not able to connect to the yacht email server until it is back online.

How is TrueSync different?


TrueSync consists of two email servers: one on board and one on shore. Both servers are fully and securely synchronized 24/7, using what is known as an Active-Active sync feature. This feature is unique to TrueSync and therefore no other email solution guarantees this. When an email is sent from the yacht, the shore server handles the distribution. When an email is sent from shore, the yacht server distributes it to the necessary devices. Neither server is unnecessarily taxed and bandwidth connection usage is kept to a minimum. Plus, the users on shore are not reliant on the yacht’s internet connection to be able to send or receive emails.

What are the advantages?

TrueSync delivers and receives emails faster. It saves on bandwidth. It is secure. Emails are filtered for spam and viruses before they get to the yacht. It is reliable and the full synchronization guarantees optimized back ups. It ensures that the onboard connection is used efficiently, without interfering with bandwidth needed for additional onboard services.

The unique Active- Active sync feature of TrueSync guarantees a smart, fast and reliable Email set-up making it the best fit for the maritime industry. Further features include:

  • True Yacht-Shore database level email synchronization
  • Seamless encrypted connection to all devices on shore and yacht
  • No user interaction required when switching from yacht to shore
  • Full database replication
  • Shore-based spam filtering
  • Virus Check
  • Secure and fully encrypted datalink between yacht and shore
  • VSAT connection not required to receive mail when on shore
  • Receive email on board using any of the available internet connections
  • Optimized use of bandwidth
  • Results in enhanced owner and guest experience of other internet based services
  • Onshore users not reliant on yacht internet connection to send and receive emails

“We are always looking for yacht-specific solutions to improve the onboard experience. Innovations that use proven technology to address actual onboard problems and that offer a reliable and much-needed solution. TrueSync is a great example of a product that really does offer superyacht owners something better. A solution that really can meet onboard demands, solve email related issues whilst providing additional resulting benefits for other technical system requirements,”  explains Andre Klepper, YachtCloud Founder.


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