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Butler training for superyacht crew
The best-known butler in Switzerland, Hanspeter Vochezer, is coaching the crews of Ocean Independence yachts
Operations
01 Mar 2021
SuperyachtNews COVID-19 Advisory – sanitising on board
A Q&A with Ecoworks Marine Co-founder Angus Johnston about considerations for surface sanitising
Operations
03 Aug 2020
Crew conserving art
What do crew need to consider when it comes to making sure an owner’s art collection stays in top condition?
Operations
15 Apr 2019
Guidance for new superyacht interior crew
Brian Luke, president at Bluewater Management and Crew Training USA, discusses interior training courses
Operations
15 Apr 2019
Self-preservation and thick skin: essential requirements for crew?
Lynne Edwards, trainer at The Crew Academy, looks at the difficulties unfairly faced by interior crew
Operations
02 Apr 2019
Tectonic Tetris
Designer Justin Olesinski explains how, with some clever shapeshifting, you can avoid compromising on space
Operations
06 Mar 2019
Investing in crew is like making a good wine
Peter Vogel looks at the importance of giving crew adequate training
Operations
14 Feb 2019
Dealing with inappropriate treatment on board
Do you know what to do if you're caught in an uncomfortable predicament?
Operations
23 Jan 2019
Managing crew uniform on board
Organising uniform can be extremely stressful. We speak to Crew a la Mode to find out what it takes to successfully manage uniform on board
Operations
16 Nov 2018
Keep calm and carry on
Crew can encounter clients who behave in an unreasonable manner. How should they deal with these situations?
Operations
12 Oct 2018
The impact of standard operating procedures
How can SOPs increase efficiency and professionalism on board superyachts?
Operations
28 Aug 2018
Robots and cocktails - Luxury Hospitality shows what seven-star service is all about
What really happened the night members of the superyacht industry got led away to experience a seven-star dining experience?
Operations
14 Nov 2017
Uniform nightmares
The next issue of The Crew Report takes a closer look at managing crew uniform
Operations
16 Oct 2017
Interior crew programme announced for Monaco Yacht Show
G.U.E.S.T. will offer interior workshops and has announced the Tablesetting, Cocktail & Canapé competition theme.
Operations
08 Sep 2017
GUEST courses available in Palma
VIP Service School announces its new PYA accreditation
Operations
05 Sep 2017
Why don't superyachts accept hospitality professionals?
Interior crew would greatly benefit from land-based hospitality professionals, so why don't we accept them?
Operations
14 Aug 2017
GUEST crew workshop: Antibes
Partner Content: A look at the latest G.U.E.S.T. workshop for interior crew, hosted in Antibes.
Operations
04 Jul 2017
Interior crew training in Palma
The Stewardess Training Academy recognises the evolving professionalism in the interior department
Operations
15 Jun 2017
A clean sweep for superyacht interiors?
Superyacht cleaning specialist inter-nett has introduced PureSpace, a hospital-grade antibacterial treatment for yacht interiors
Operations
05 May 2017
Eco friendly products on board
Are eco-friendly products increasing in popularity in the superyacht industry?
Operations
26 Apr 2017
MYBA Charter Show cocktail competition
The MYBA charter show is presenting its first cocktail competition for up to 10 yachts
Operations
30 Mar 2017
PYA shifts focus from crew to brokers
The Professional Yachting Association hosted a day on board 91m Moonlight II, to raise awareness among charter brokers of the impact interior training has on a charter guest's experience, as the industry begins to address crew training from the top down.
Operations
04 Aug 2016
Are cruise liners beating superyachts to get the best crew?
We take a closer look at what's happening in Holland's hospitality sector. The cruise line industry is buying into it, so why aren't superyachts?
Operations
29 Jun 2016
The superyacht gift for the superyacht guest
The third in our series with Fiona’s Atelier is some charter guest gift ideas to get interior crew thinking about ways to enhance that ultimate superyacht guest experience.
Operations
19 Feb 2016
Turning around turndown service
The second in our series with Fiona’s Atelier on how to add improvements to a superyacht’s interior focuses on ideas for turndown service.
Operations
22 Jan 2016
Upgrading the guest cabins
With more comments about interior crew being put in charge of purchasing for a superyacht's interior, with little or no experience, we are bringing interior crew a series of visual ideas for improvements to a superyacht's interior, via interior solutions
Operations
09 Dec 2015
Spa therapists and service stews: the dual role
With increasing requests for permanent spa therapists on board, Kathryn Bosman, interior recruitment consultant at wilsonhalligan, looks at whether experienced spa therapists can step on board in a dual therapist-service role.
Operations
26 Jun 2015
Mentoring programme launched for interior crew
Superyacht provisioning company Penum has launched a mentoring programme to help chefs and interior crew, providing those either new to the industry or in need of some guidance support from experienced crew.
Operations
05 Jun 2015
Sogni d'Oro, making luxury acquisition easy
Sourcing luxury products for a yacht can be a tricky task for crew. The Crew Report looks at a new bespoke shopping service that hopes to increase the efficiency of the process for owners and crew alike.
Operations
01 Jun 2015
Raising awareness
The PYA has held an awareness day for its GUEST programme, dedicated primarily to charter brokers. The Crew Report catches up with those in attendance about why the day was held and what it achieved for interior crew.
Operations
19 Feb 2015
A GUEST appearance
The PYA has been the force behind raising the training standards for interior crew with the GUEST training programme. We speak to Joey Meen for an update on how GUEST is being received by the industry so far.
Operations
17 Feb 2015
Antigua interview: Anne Carson
In a series of interviews from the Antigua Charter Yacht Show, we catch up with Anne Carson, former yacht chef, who looks back on her experience and how the role of a chef on board has evolved.
Operations
11 Feb 2015
IYS and ITA team up for interior crew
Interior training providers Interior Yacht Services and Interior Training Academy have announced a collaboration in the hope of offering consistent training to interior superyacht crew.
Operations
10 Feb 2015
Design the uniform for your crew
Crew clothing manufacturer Haute Yacht Wear has launched a uniform design competition, where crew can design their own uniform and the winner will find his or her design as part of the Hate Yacht Wear range.
Operations
28 Jan 2015
'Aquavita' in Antigua
Following an extensive refit, M/Y 'Aquavita' was causing quite a stir at December’s Antigua Charter Yacht Show due to its popularity amongst the brokers. TCR went on board to speak to chief stewardess Nadine Coronado Macho.
Operations
16 Jan 2015
Sporting something different
TCR interviews Jessica Castle, founder of recently launched custom uniform provider Haute Yacht Wear, about the trend the sector is seeing of sportswear for crew uniforms, as well as the company's desire to bring high-end fashion into the crew sector.
Operations
12 Sep 2014
Be our GUEST
The PYA has been the force behind raising the training standards for interior crew with the introduction of GUEST. In a preview to issue 70, we hear from a recruitment agent, training provider and chief stewardess about the impact it has had on the in
Operations
19 Aug 2014
More focus on hospitality training, says NA
With the focus on the interior departments on the rise, TCR hears from the Nautical Academy about its choice to focus on the hospitality side of the interior and why land-based teachers are crucial.
Operations
25 Jul 2014
The uniform evolution
Crew are the face of yachting so it is natural that much thought goes into what they wear on board. We have a look at the changing face of crew uniform over the decades and the reasons behind the sector's exciting evolution.
Operations
04 Feb 2014
The best of the bunch
Food one board a superyacht is one of yachting's biggest attractions for owners and charter guests, but is the recruitment sector utilising the number of land-based Michelin Star chefs who would be well suited to the industry?
Operations
08 Jan 2014
Turn the tables
It is often said that crew should be involved at an earlier stage of a yacht build, and when it comes to provisioning tableware for the interior, input from the chief stewardess early on can prove invaluable.
Operations
21 Nov 2013
A uniform approach
We speak with Chief Stewardess Theresa Manwaring of 58m 'Lady Linda' about the struggles chief stewardesses find with uniform when it comes to sizing and fit, and about how chief stewardesses can demand more from suppliers.
Operations
03 Sep 2013
It's what's on the inside that counts
We speak with newly established interior trainer Abacus & March about its new elementary courses aimed at improving the training basics for interior crew.
Operations
15 Jul 2013
Time to clean up our act
Working on a superyacht may involve crew getting their hands more dirty than they originally thought. Britta Fleischhak-Norquoy levels with crew expectations of a purely glamorous job and lifestyle
Operations
18 Oct 2012
